Privacy Policy

Privacy Policy for DreamLightStore.com

Effective Date: 28 November 2024

At DreamLightStore.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as your rights under the General Data Protection Regulation (GDPR) and other applicable laws. By using our website, you agree to the practices described herein.

1. Who We Are

DreamLightStore.com (“we,” “us,” or “our”) operates as a business located at:
Address: Chodkiewicza 3, 70-001 Szczecin, Poland
Email: [email protected]
Website: dreamlightstore.com

We are dedicated to ensuring the security and confidentiality of your personal data.

2. Information We Collect

We may collect the following categories of personal data:

  • Personal Identifiable Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Payment details such as credit/debit card information, which are processed securely through third-party payment providers.
  • Account Information: If you create an account, we may collect your username and password.
  • Technical Information: IP address, browser type, operating system, device type, and cookies.
  • Communication Data: Messages sent via contact forms or direct emails.
  • Purchase History: Products you’ve purchased and transaction details.

3. How We Use Your Information

Your personal data may be used for the following purposes:

  • To process and fulfill your orders, including payment and delivery.
  • To communicate with you regarding your orders or inquiries.
  • To provide customer support and respond to your queries.
  • To improve our website’s performance and user experience.
  • To send you marketing materials and promotional offers (if you have opted in).
  • To comply with legal and regulatory obligations.

4. Legal Bases for Processing Personal Data

Under the GDPR, we process your personal data based on the following legal bases:

  • Contractual Necessity: To fulfill our obligations under sales contracts.
  • Consent: For marketing communications and use of cookies.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve our services and understand customer behavior.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties, such as:

  • Service Providers: For payment processing, shipping, email distribution, and analytics.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In case of mergers, acquisitions, or sale of assets, your data may be transferred to the new entity.

All third parties processing your data are required to comply with applicable data protection laws and ensure the security of your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal and regulatory obligations.

  • Order Information: Retained for 7 years to meet accounting and tax requirements.
  • Marketing Data: Retained until you opt out or withdraw consent.

7. Your Rights Under GDPR

As an EU citizen, you have the following rights under GDPR:

  • Right of Access: Request access to your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data (“Right to be Forgotten”).
  • Right to Restrict Processing: Request limitation of data processing under certain conditions.
  • Right to Data Portability: Request transfer of your data to another organization.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by GDPR.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes:

  • Secure servers and encryption for sensitive information (e.g., payment details).
  • Regular monitoring for vulnerabilities and attacks.
  • Limiting access to personal data only to authorized personnel.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to:

  • Remember your preferences (e.g., language, login).
  • Track website usage and performance through analytics tools (e.g., Google Analytics).
  • Provide relevant advertising.

You can manage your cookie preferences through your browser settings or via our website’s cookie consent banner.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.